PERFORMANCE EVALUATION OF LAGOS–IBADAN RAIL-LINE: A PASSENGER-CENTRIC ANALYSIS OF OPERATIONS AND MODE CHOICE

Abstract

With a focus on the rail-line system, the study aimed to assess how well various types of

transportation performed along the Lagos-Ibadan route. Quantitative information on

demographics, preferred modes of transportation, and operational efficiency was gathered

from coaches and passengers using a well-designed questionnaire. Six sections were used to

collect data from the sample, which consisted of about 325 respondents. The study used

partial least squares (PLS) regression modeling to examine how the mode of transportation

affected performance and descriptive statistics to evaluate passenger experiences. The

analysis reveals that there was little difference in passenger satisfaction between the 100

km/h and 120 km/h rail services. With mean values ranging from 4.53 to 4.58, train line

safety, comfort, and trip time were consistently assessed. While the 100 km/h service was

somewhat preferred in terms of frequency, earning 4.55 versus 4.54, the 120 km/h service

obtained significantly higher safety ratings. This indicates that travelers believe both services

to be dependable and effective. Passenger data analysis revealed a mean satisfaction score of

4.54, highlighting the significance of convenience and affordability when selecting rail travel.

Although delays and crowding were observed, they did not substantially lower overall

satisfaction. When compared to rail line systems, bus and automobile transit showed poorer

performance rankings. Rail is positioned as a favorable mode for future transportation

initiatives by the PLS model, which validates the substantial impact of transportation mode

on performance, particularly in terms of safety and speed.